Mental Health & wellbeing Support
Mindworks
https://www.mindworks-surrey.org has a range of resources for young people and parents on emotional wellbeing.
Mental Health Crisis Line (Mindworks)
https://www.mindworks-surrey.org/our-services/crisis-admission-avoidance/247-crisis-line. There is support available 24 hours a day, seven days a week via this number 0800 915 4644
Safe Havens
https://www.sabp.nhs.uk/our-services/mental-health/safe-havens
Safe Havens provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress.
There are five Safe Havens open in town centre locations across Surrey and North East Hampshire, and they are available to all residents in these two areas. The closest ones to The Ashcombe are in Redhill and Epsom. The Safe Havens are open evenings, weekends and bank holidays and are designed to provide adults with a safe alternative to A&E when in crisis. In addition, each of the Safe Havens also offer an online service during opening times so that people can receive expert advice and support without having to leave home.
Each of the Safe Havens are staffed by a mental health practitioner from Surrey and Borders Partnership and two trained Safe Haven workers. Peer support from people with lived experience of mental health issues is also increasingly available.
Epsom and Redhill Safe Haven offers support 6pm-11pm, 365 days a year, for people experiencing a mental health crisis.
Papyrus Suicide Prevention
Papyrus has a range of resources aimed at suicide prevention, including their telephone service, Hopeline247, which provides support for children and young people under the age of 35 who are experiencing thoughts of suicide or for anyone concerned that a young person could be thinking about suicide. The number is 0800 068 41 41 and more information can be found here: https://www.papyrus-uk.org/papyrus-HOPELINE247/
Kooth
Kooth provides free, safe and anonymous support online.
Samaritans
A 24-hour service offering confidential emotional support to anyone who is in a crisis.
Call 116123 or https://www.samaritans.org/
Child Line
A free and confidential support service for under 19-year-olds- http://www.childline.org.uk
Call 0800 1111
Young Minds SHOUT Messenger Service
There a is free24/7 text support service available to anyone struggling with their mental health, text SHOUT to 85258
https://www.youngminds.org.uk/young-person/shout-85258/
The Family Information Service (FIS)
Offers free and impartial information and signposting service on all aspects of family life for parents of children and young people aged 0 – 25. The role of their service is to help families get the most out of the information and services available in the community and online.
Website www.surreycc.gov.uk/fis
Telephone: 0300 200 1004
Email: surrey.fis@surreycc.gov.uk
https://familyinformationdirectory.surreycc.gov.uk
If you are worried about the safety of a child/young person, please contact:
Surrey Children’s Services – Children’s Single Point of Access (CSPA) 0300 470 9100 (Monday to Friday, 9am-5pm), cspa@surreycc.gov.uk
If there is an emergency, please call the police on 999, or 101 if it is not an emergency but you want to speak to the police.
Other information can be found on the following pages:
Safeguarding - The Ashcombe School - Safeguarding
Online Safety - The Ashcombe School - Online Safety
Wellbeing - The Ashcombe School - Wellbeing